Thank you for choosing our products! At https://lozendafashion.com, we take pride in offering you the finest quality and design. We are confident that you will be pleased with your purchase. Therefore, we provide a one-year warranty on all our products.
Our warranty covers faults in materials and workmanship and includes repair or replacement of defective products. In some cases, we may also offer a refund or credit. If your product shows a problem within one year from the date of purchase, please contact us immediately. We will investigate the issue and offer you a solution.
Please note that our warranty terms do not cover damage caused by misuse, neglect, or unauthorized alterations. We reserve the right to refuse warranty claims if the product has been tampered with or if unauthorized repair attempts have been made.
To make a warranty claim, please contact us with a description of the problem and all relevant details. We may request additional information or documents to help us assess the issue. If we determine that your product is covered by our warranty, we will work with you to resolve the problem as quickly and efficiently as possible.
We want you to be satisfied with your purchase and to trust that you have received a high-quality product. If you have any questions or concerns, please do not hesitate to contact us. We are always here for you.
CONTACT INFORMATION
Shop Name: Lozenda Fashion
Company Name: JW Ecom B.V.
Email: info@lozendafashion.com
Phone: +31850609338
Registered Business Address:
De Nieuwe Erven 3, Unit 11326, 5431 NV, Cuijk, Netherlands.
Value Added Tax Identification Number: NL865177028B01